Privacy Policy

Privacy Policy

1. Introduction

At The Profit Hero, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.theprofithero.co.uk and use our services.

2. Information We Collect

We may collect and process the following data about you:

  • Personal identification information (Name, address, email address, phone number, etc.)

  • Financial information (bank account details, tax information, etc.)

  • Technical data (IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, etc.)

  • Usage data (information about how you use our website, products, and services)

  • Marketing and communications data (your preferences in receiving marketing from us and your communication preferences)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services

  • Improve, personalize, and expand our website and services

  • Understand and analyse how you use our website and services

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Process your transactions and manage your orders

  • Send you emails

  • Find and prevent fraud

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • The performance of a contract with you

  • Compliance with legal obligations

  • Your consent (where applicable)

  • Our legitimate interests, provided that your rights and interests do not override those interests

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

  • With service providers who perform services on our behalf

  • With our business partners

  • When required by law or to respond to legal processes

  • To protect our rights, property, or safety and that of our clients or others

8. Security of Your Information

We use appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@theprofithero.co.uk